Politique d’expédition
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit time for delivery.
Shipping Time
Estimated delivery times:
- Europe: 7–15 business days
- United States: 7–15 business days
- Rest of the world: 10–20 business days
Delivery times are estimates and may vary depending on location, customs, or carrier delays.
Shipping Costs
- Standard shipping: Free worldwide shipping (if you offer it)
or - Shipping costs are calculated at checkout depending on the destination.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Tracking information may take 2–5 days to become active.
Customs & Import Duties
We are not responsible for any customs fees, taxes, or import duties applied in your country. These charges are the responsibility of the customer.
Lost or Delayed Orders
If your order is significantly delayed, please contact us at:
📧 zenviossuuport@gmail.com
We will do our best to help locate your package.
Contact
If you have any questions about yourshipment, please contact us at:
📧 zenviossuuport@gmail.com